Receptionist, Security-FT

at  Meijer

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

WHAT YOU BRING WITH YOU (QUALIFICATIONS):

• High school degree/equivalent.
• Prior receptionist / office experience preferred but not required. Must be willing to undertake three - six months on-the-job training to become familiar with Meijer, its locations, key personnel & emergency procedures.
• Familiarity with office technology and communication systems (current example is Microsoft Office / Outlook).
• Must have outstanding interpersonal skills, including a professional demeanor and good telephone etiquette, to interact with a diverse population to give and obtain information.
• Ability to evaluate potentially volatile customer or team member concerns and respond appropriately.
• Ability to present a good first impression to customers and vendors.
• Ability to identify and solve problems and/or recommend acceptable solutions.
• Ability to work flexible work schedule (any hours between 7am – 5:30 pm, Monday through Friday).

• Greets and registers visitors, directing them to proper destination. Ensures each has appropriate identification badges (temp/visitor).
• Keeps abreast of facility changes and issues, responds to inquiries, and answers a variety of questions regarding building repairs, HVAC, plumbing issues, parking concerns, etc. Provides information on civil defense/severe weather warnings or other local conditions.
• Answers phones, determines appropriate action and directs incoming calls to correct area.
• Ensures all required documentation is maintained – visitor logs, maintenance sheets, equipment/property removal authorizations, other paperwork as required.
• Confirms, coordinates and schedules conference/meeting room equipment and equipment loans/maintenance.
• Coordinates pool car reservations and works with assigned parties regarding car maintenance.
• May monitor CCTV, participate in investigations and perform other Security administration as required.
• May perform light housekeeping tasks to maintain cleanliness and appearance of reception area and lobby.
• Refers non-routine questions and inquiries to supervisor.
• May perform other duties as required.