Receptionist

at  Servicio Filipino Inc

JOB DESCRIPTION:

• Answering inbound phone calls in a professional and helpful manner.
• Greeting customers/visitors in a prompt and friendly fashion.
• Providing outstanding service to customers/visitors – either over the phone or in person.
• Assisting customers or caller by providing information, answering questions, and/or directing calls/inquiries as necessary.
• Identifying and/or escalating issues for resolution.
• Building rapport with customer by displaying an engaging, kind, and helpful attitude.
• Attends to the daily concerns of residents and ensures that proper action is always given
• Meet residents’ needs, offer options, resolves problems and gives feedback to residents.
• Ensures full customer satisfaction
• Performs follow-up and monitors completion of all maintenance service requests
• Assists residents in deciding for various services, may it be inside or outside the property
• Organizes and coordinates all special/social event for residents

JOB QUALIFICATIONS:

• College Graduate - Fresh graduates are welcome to apply
• Excellent Communication skills
• Adept at prioritizing and multi-tasking
• Computer literate
• Able to work under pressure
  Job Type: Full-time
  Pay: Php17,000.00 - Php20,000.00 per month

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends

Please refer the Job description for details