Receptionist - Sessional Consulting Suites

at  St John of God Health Care

Your role at St John of God Geelong Hospital
You will be part of our experienced Patient Services Team in our Sessional Consulting Suites.
As a Receptionist you will be responsible for providing high standard support and assistance to patients, visitors and caregivers and directing queries accordingly.

The Position

• Participate in handover between shifts and for wards. Ensure appointments in GroupWise calendar are included.
• Coordinate telephone calls and messages promptly and professionally.
• Maintain computer records ensuring accuracy and currency of details, including new born babies.
• Assist patients, visitors and general public with enquiries and directions.
• Receive pre-admission forms, checking health insurance details and notifying patient of any extra charges they may incur.
• Admit new admissions for the day.
• Maintain security of keys and key register.
• Distribute and coordinate ingoing and ongoing mail and faxes.
• Photocopying and other duties as required.
• Informs the Manager, HIS or Hospital Coordinator of any problems encountered whilst of duty.
• Maintain cordial relations with patients, family, all ancillary staff and other members of the department.

With excellent communication skills, both oral and written, you will have the ability to deliver exceptional customer service. Interpersonal skills with the ability to relate to hospital staff, patients, families and medical staff is essential to the role.
You will have the ability to prioritise a busy varied workload and work unsupervised. With demonstrated receptionist and computer skills you will also hold excellent switchboard operating skills.
To succeed you will have the availability to work extra shifts, including weekends, night shifts and other weekday shifts.
Above all, patients will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Salary: $36.48 to %37.53 per hour, plus 11.5% superannuation
• A casual position
• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
• Novated leasing
• work related expenses
• self-education and
• additional superannuation
• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Employee support through our dedicated free Employee Assistance Program (EAP)
• Innovative Professional Development opportunities
• Opportunities for post-graduate course support

All applicants are asked to submit a current CV and covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.
For enquiries contact Linda McCallum, Manager Patient Services, on 03 5226 1385
Applications will be reviewed throughout the advertising period and interviews conducted regularly. Apply today!
Applications Close: 20th February 2025
At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.
Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.
Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.
All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role

Please refer the Job description for details