Receptionist

at  Simarco International

SIMARCO IS AN AWARD-WINNING INTERNATIONAL LOGISTICS PROVIDER, DRIVEN BY A DEEP UNDERSTANDING OF THE FAST-PACED NATURE OF GLOBAL TRADE. WE SPECIALISE IN DELIVERING BESPOKE FREIGHT SOLUTIONS ACROSS THE UK, EUROPE, AND WORLDWIDE, OFFERING FLEXIBLE, FULLY TAILORED SERVICES THAT ARE DESIGNED TO MEET THE UNIQUE NEEDS OF OUR CLIENTS.

We are thrilled to announce an exciting opportunity for an experienced and professional receptionist to join our dynamic team at our Stoke site!
As the welcoming face of our organisation, you will play an integral role in creating a positive, vibrant atmosphere for clients, visitors, and employees alike. Your ability to deliver a warm, professional greeting will set the tone for lasting impressions, making you an essential part of our team. Do you have exceptional communication skills, a knack for multitasking, and the poise to excel both administratively and socially? Then we want to hear from you!

KEY DUTIES & RESPONSIBILITIES:

• Greet and welcome visitors, clients, and employees with a warm and friendly attitude.
• Answer and direct incoming phone calls, taking accurate messages and transferring calls as needed.
• Maintain a tidy and organised front desk area, always ensuring a professional appearance
• Assist in scheduling appointments, meetings, and conference room reservations.
• Address minor administrative and operational issues that may arise, seeking guidance from superiors when necessary.
• Manage a variety of tasks simultaneously, balancing the needs of visitors and employees.
• Collaborate with other administrative staff to ensure seamless office administration and operations.

KEY SKILLS AND QUALIFICATIONS TO SUCCEED IN THIS ROLE:

• Proven experience as a receptionist or in a customer-facing role.
• GCSE or equivalent in English & Maths.
• Qualification in business administration or customer service desirable.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and basic office equipment.
• Strong organisational skills and attention to detail.
• Ability to handle a fast-paced and dynamic environment.
• Professional appearance and demeanour.
• Strong interpersonal skills and the ability to work well with diverse groups of people.