Receptionist

at  Southern Health NHS Foundation Trust

ABOUT US

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

JOB DESCRIPTION

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust’s Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Provide comprehensive administrative support to the Inpatient Wards to include various teams within the units working alongside the Team Secretary
Greet all patients, staff, and visitors at the front desk, maintaining the reception area along with consulting and meeting rooms within the building.
Answering calls and dealing with emails relating to the Mental Health Inpatient Services provided by HIOWH NHS Trust.
Effectively prioritise and manage own workload whilst maintaining confidentiality and diplomacy both independently and as part of a team.
Carry out other duties as necessary to meet the changing needs of the service, in accordance with management of requirements and appropriate to banding.
All duties will be carried out within the Trust’s Information Governance, recording, and data sharing procedures and guidance