Receptionist

at  Stradey Park Hotel

HOTEL RECEPTIONIST

To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our guests, with the key aim of retaining and attracting new customers through positive word of mouth.
Requirements
The successful applicant will have…
- Previous experience in a similar role.
- Excellent customer service skills
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
- Administer all reservations, cancellations and no-shows, in line with company policy
- Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities
- Knowledge of local area beneficial but not essential
Will be working a variety of shift patterns including weekends
Job Types: Full-time, Permanent
Pay: From £11.50 per hour
Expected hours: No more than 40 per week

Benefits:

• Discounted or free food
• On-site parking

Schedule:

• 8 hour shift

Work Location: In perso

Please refer the Job description for details