Receptionist

at  Susquehanna International Group

SIG is looking for a Receptionist to join our Employee Services & Experience team in Sydney. In this role, you will have innumerable opportunities to interact with employees throughout the firm. Your role is truly that of an ambassador, as you are the initial point of contact in answering phone calls and greeting staff, visitors and vendors entering the office.
In addition to this, your responsibilities will include managing a variety of employee services and benefits, which contribute to creating a positive workplace culture and seamless employee experience. We are seeking someone with a customer service focus, strong organisational skills and able to think critically in a fast-paced dynamic environment.

What you’ll do

• Manage front desk duties including answering phone calls, taking messages, greeting visitors & contractors, booking couriers and sorting mail.
• Be the first point of contact for employee onsite services and any additional questions employees and visitors may have at the front desk.
• Support the administrative set up of new hires, including arranging building access, taking new hire photos and preparing new hire desks with stationary.
• Coordinate equipment and building maintenance. This includes raising tenant service requests when repairs are required or arranging servicing to equipment such as coffee machines and water filter systems.
• Maintain relationship with cleaners including managing escalations when required.
• Maintain cleanliness, set-up and stock inventory for cupboards and meeting rooms.
• Coordinate team based events with business stakeholders such as booking team dinners or activities.
• Perform other administration duties as required such as ad hoc requests or short term projects.

• Manage front desk duties including answering phone calls, taking messages, greeting visitors & contractors, booking couriers and sorting mail.
• Be the first point of contact for employee onsite services and any additional questions employees and visitors may have at the front desk.
• Support the administrative set up of new hires, including arranging building access, taking new hire photos and preparing new hire desks with stationary.
• Coordinate equipment and building maintenance. This includes raising tenant service requests when repairs are required or arranging servicing to equipment such as coffee machines and water filter systems.
• Maintain relationship with cleaners including managing escalations when required.
• Maintain cleanliness, set-up and stock inventory for cupboards and meeting rooms.
• Coordinate team based events with business stakeholders such as booking team dinners or activities.
• Perform other administration duties as required such as ad hoc requests or short term projects