Receptionist

at  Swansea Bay University Health Board

An exciting opportunity has arisen at Singleton Hospital for an Outpatient Receptionist
The successful candidate will be responsible for confidential administrative and reception duties for the various Reception Outpatients areas within Singleton Hospital. These duties will involve using the Welsh Patient Admin System (WPAS) for arriving and departing patients, as well as capturing vital clinic outcomes for each patient’s pathway in accordance with National RTT guidelines.
Attention to detail is essential to this role as is a high level of communication skills with patients, colleagues and clinical teams. The role does require manual handling in respect of lifting and moving of patient case notes. Trolleys are provided.
We are looking for a reliable, enthusiastic individual who is organised, possess excellent communication skills, have a pleasant personality, the ability to work under pressure and enjoys working as part of a very busy team. The ability to use Microsoft Word, Excel and Outlook would be expected.
There is a requirement for the successful candidate to be flexible with regards to the days they work to support service delivery and sufficient staffing levels. As a team member, the post holder will be expected work flexible days/half days/hours on a weekly basis between the hours of 8.30am-17.00pm Monday to Friday.
Previous experience of working in a busy reception/ customer facing role and providing excellent customer service is essential.
For further information on this role, please refer to the Job Description and Person Specification, which is attached.
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe’s most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Please refer the Job description for details