Receptionist

at  Temple Gate Hotel Ennis

THE IDEAL CANDIDATE FOR THIS POSITION:

Must have excellent customer service skills and also must be available to work evenings and weekends
Must be friendly and welcoming, focused on providing a consistently high standard of customer service
Ability to work on their own initiative is essential
Must have excellent communication skills
Must be standards driven and detail-orientated
Must have the ability to multi-task in fast-paced
Experience preferable but not essential as full training will be provided

Dealing with all check-ins and outs in a professional, efficient and courteous manner and to ensure that guests are helped with any information they may require during their stay.
Answering all phone calls in a polite and timely manner
Being familiar with all of the day’s business including arrivals, departures and meeting room bookings.
Ensuring all cash, billing and float procedures are adhered to at all times.
Inputting reservations from Hotel website, 3rd party websites and telephone booking