Receptionist

at  The Auckland Project

THE AUCKLAND PROJECT

At the heart of our sites is St Peter’s Chapel, in Auckland Castle: the home of the Prince Bishops, and the historic seat of faith and power in the North of England. The experience across our sites is deeply linked to those two themes of faith and power – they are repeated throughout the Castle and Faith Museum, the Mining Art Gallery and the Spanish Gallery. The collection of our venues, spaces and places invite conversations about belonging, faith, loss, sacrifice, community, love and creativity. We would like our guests to explore: to discover things about our town, our country and their own lives. We want to create memorable and transformative encounters – and need your help to do so.

THE ROLE PURPOSE

An exciting opportunity has arisen for a Receptionist to join our charity in Bishop Auckland. The successful candidate will be someone who is hardworking, enthusiastic and reliable. You must be presentable, a good communicator, willing to learn and able to use your own initiative.
The Receptionist will meet and greet all visitors to the office and support all staff with front of house duties ensuring an exceptional standard of customer service. The role will involve general office administration paying particular attention to detail and displaying professionalism at all times.

KEY RESPONSIBILITIES

· Greeting guests on arrival, advising the host and ensuring needs are met in terms of catering and car parking etc.
· Managing reception and general enquiries email inbox
· Managing incoming telephone lines and redirecting calls
· General office administration tasks as directed by management
· Opening and distributing post and managing deliveries
· Data entry – both company CRM and Excel/Word
· Ordering stationary and general office supplies
· Photocopying, scanning and filing
· Managing a meeting rooms calendar
· Booking of Taxis