Receptionist - The Gleneagle Hotel

at  The Gleneagle Hotel

The 4* Gleneagle Hotel & Gleneagle INEC Arena certified as a Great Place to Work, is recruiting for a Receptionist to join their Front Office team. This role of Receptionist is critical for our guests first impression and welcome to the hotel. Reception is the beating heart of our hotel and really sets the tone for a great experience for all of our guests.
The Gleneagle Hotel has 279 bedrooms, self-catering apartments, live entertainment nightly, extensive leisure centre facilities, and a selection of bars and restaurants. We also have conferencing and banqueting facilities catering for conferences of all sizes, banquets, concerts and a wide variety of other events. Our guests include families, special interest breaks, business tourism visitors, tour groups and people attending a show in the INEC Arena or INEC Club.
If you work well as part of a close knit team, really enjoy guest interactions and take pride in your work and in attention to detail this role is for you. It will suit you if you already have experience in Reception in a smaller property and are looking to develop in your career, or if you have worked in a guest facing role including Reception in a large hotel and are looking to gain further experience.
The Gleneagle Hotel prides itself on offering development opportunities to all of our employees with over 90% of supervisors and managers developed internally. Working with us will open doors to new experiences and opportunities.
The Gleneagle Group are proud to be an equal opportunity employer committed to fostering a diverse and inclusive workplace.
We do not discriminate based on race, religion, colour, national origin, sex, gender identity or expression, sexual orientation, age, marital status, disability, or any other protected characteristic.
We are dedicated to ensuring that individuals with disabilities are provided with reasonable accommodations to participate fully in the application or interview process, perform essential job functions, and access benefits and privileges of employment.
If you require accommodations at any stage, please contact us-we’re here to support you.

Manage a smooth guest check in and check out and all guest queries in a warm, authentic and knowledgeable manner
Emphasise our inhouse facilities, local attractions and places of interest for our guests so that they get the most from their stay with us and in Killarney
Ensuring all guest billing, accounts are accurate and presented to the guest for payment as part of their departure
Work as part of the overall hotel team providing information to other departments
Comply with departments operational procedures