Receptionist

at  The myHomecare Group

No matter your role with Enrich Living, you’ll play a key part in supporting our clients and their families. With us, you’ll become a true expert of Reception in the in-home care space, and we’ve got the comprehensive training and development tools to get you there. You’ll be responsible for:

• Assist with a variety of administration functions, as directed by the Manager.
• Act as the communication link between the organisation and clients, carers, employees and the healthcare network.
• Confident and competent with the operation of Enrich Living administration.
• Receive and respond to all incoming calls and office guests.
• Ensure calls and enquiries are directed to the appropriate internal contact points providing customer service.
• Escalate client complaints appropriately with the aim to resolve in a professional and timely manner.
• Be aware of team and company goals and targets to ensure actions contributing towards achieving them.
• Act as a brand ambassador for Enrich Living by actively promoting the organisation and its services to clients and representatives.

No matter your role with Enrich Living, you’ll play a key part in supporting our clients and their families. With us, you’ll become a true expert of Reception in the in-home care space, and we’ve got the comprehensive training and development tools to get you there. You’ll be responsible for:

• Assist with a variety of administration functions, as directed by the Manager.
• Act as the communication link between the organisation and clients, carers, employees and the healthcare network.
• Confident and competent with the operation of Enrich Living administration.
• Receive and respond to all incoming calls and office guests.
• Ensure calls and enquiries are directed to the appropriate internal contact points providing customer service.
• Escalate client complaints appropriately with the aim to resolve in a professional and timely manner.
• Be aware of team and company goals and targets to ensure actions contributing towards achieving them.
• Act as a brand ambassador for Enrich Living by actively promoting the organisation and its services to clients and representatives

A role with true purpose: you get to see how you are making a difference in people’s lives every day.

• Benefits & perks: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
• Opportunity to grow: we provide up-skilling opportunities, training and networking, to ensure you are constantly able to grow within your career.
• Flexibility: work within an organisation that is leading the way in providing care to older Australians and has a national footprint.
• Supportive team with positive culture