Receptionist

at  The myHomecare Group

TURN CARING INTO A CAREER WITH THE MYHOMECARE GROUP.

We are Looking for an Administration Assistant with a desire to make a difference.
At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative and passionate team who are constantly striving to get even better outcomes for our clients.

SO, WHAT DOES THE ROLE ENTAIL?

No matter your role with the myHomecare Group, you’ll play a key part in supporting our clients and their families. With us, you’ll become a true expert of Reception in the in-home care space - and we’ve got the comprehensive training and development tools to get you there. You’ll be responsible for:

• Assist with a variety of administration functions, as directed by the Manager.
• Act as the communication link between the organisation and clients, carers, employees and the healthcare network.
• Confident and competent with the operation of myHomecare’s administration.
• Receive and respond to all incoming calls and office guests.
• Ensure calls and enquiries are directed to the appropriate internal contact points providing customer service.
• Escalate client complaints appropriately with the aim to resolve in a professional and timely manner.
• Be aware of team and company goals and targets to ensure actions contributing towards achieving them.
• Act as a brand ambassador for myHomecare by actively promoting the organisation and its services to clients and representatives.

A role with true purpose: See how you are making a difference in people’s lives every day.

• Benefits & perks: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
• Opportunity to grow: we provide up-skilling opportunities, training and networking, to ensure you are constantly able to grow within your career.
• Flexibility: work within an organisation that is leading the way in providing care to older Australians and has a national footprint. The myHomecare Group’s national presence gives you true flexibility to search for future opportunities across the country while staying within the team.
• Supportive team with positive culture