Receptionist

at  The Oak Veterinary Group

Receptionist
The Oak Veterinary Group, Haverfordwest, Haverfordwest, Wales
Discipline: Non-clinical Support
Full Time, Part Time, Flexible
Up to £22,386 DOE
Here at the Oak Veterinary Group, we are excited to be able to offer an opportunity to offer a receptionist position part-time or full-time to join our existing Support Team covering our three Practices.
We are looking for a friendly, hardworking, and enthusiastic dedicated client-centred individual, to become a part of our existing efficient Reception / Support Team. Our busy Practices thrive in an environment of collaboration and effective teamwork.
The ideal candidate would have a positive work attitude, good organisational skills, and the ability to be empathetic with our clients and assist with their needs.

OUR PEOPLE ARE AT THE HEART OF WHAT WE DO

We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive salary of up to £22,386 pa you will benefit from:

This role involves providing excellent customer care to clients and patients calmly and efficiently, managing bookings, client registration, and maintaining the Practice Management System. Responsibilities include processing payments, retrieving prescriptions, handling daily debtor queries, supporting Pet Health Care Plan administration, and assisting with insurance claims. The position also requires maintaining the cleanliness of waiting areas and consult rooms, managing stock, and interacting confidently with domestic pets. Additional receptionist duties and a full job description are available for suitable candidates.