Receptionist

at  The Salvation Army

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Strong communication and interpersonal skills
• Knowledge of various administration procedures and practices
• Excellent word processing and computer skills
• Familiarity with scheduling and booking processes
• Ability to multi-task with frequent interruptions
• Performs other duties as assigned

Successful candidates, prior to hiring, may be required to provide:

• Background check consent
• A clear vulnerable sector screening
• A clean drivers abstract
• Completion of our online Armatus Abuse Training and required Health and Safety training

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

• Performs general office duties such as answers telephone and directs and/or responds to inquires; greets visitors and directs them to the appropriate person(s); files documents electronically or manually.
• Takes calls/inquiries about bookings for rental groups
• Sets up client appointments and registers clients for classes and special events
• Prepares routine documentation such as forms, letters, memo, email and may keep records; checks typing for accuracy, sorts and prioritizes typing assignments within general guidelines.
• Assists in maintaining adequate office and other supplies.
• Provides administrative and/or special project support as assigned.
• Prepares and receives all paperwork for various projects and processes.
• Keeps the reception area clean and organize.
• Manages rental groups who are on site, ensuring safety protocols are always followed.
• Attends performance reviews.
• Reviews information and client forms to ensure correct information and relevance.
• May support the Administrative Coordinator with opening mail and processing out-going mail; receives parcel(s) and distributes to the appropriate person(s).
• May draft and prepare presentations (including PowerPoint, invitations, certificates.)
• Makes calls for various events requiring support i.e. Neighbourhood Welcome, Kettles, Food Bank
• Receives donations and issues receipts according to Territorial Finance Manual 6009.3