Receptionist

at  University of Oxford

Two posts
Grade 3: £25,748 - £26,638 per annum including the Oxford University Weighting of £1,500 per annum
Permanent, full time
We are seeking two dedicated and professional Receptionists to join our dynamic team. As the first point of contact for visitors and callers, you will play a crucial role in maintaining the high standards of customer service and professionalism associated with our School.

Key responsibilities:

• Operate the visitor/contractor access card system.
• Handle telephone and face-to-face inquiries with efficiency, effectiveness and politeness.
• Utilise booking system software for seminar and meeting rooms.
• Accept and manage deliveries, ensuring timely notifications and onward delivery arrangements.
• Manage the sale and stock control of merchandise, ensuring accurate processing of payments.

You should have a proven track record in handling diverse customer-facing roles, demonstrating the ability to efficiently manage various tasks within a busy environment. Strong communication skills, both written and verbal, are essential, along with outstanding customer service and a polite telephone manner.
You must have the Right to Work within the UK as this position may not amount to enough points under the points-based immigration system in the UK. For more information please visit: https://www.jobs.ox.ac.uk/pre-employment-checks.
Further information on this role can be found in the job description.

We offer very generous benefits, some of which are:

• Generous holiday allowance of 38 days including bank holidays
• Membership of the Oxford staff pension scheme
• Discounted bus travel
• Subsidised onsite catering
• Cycle loan scheme
• Plus, many other University benefits

• Operate the visitor/contractor access card system.
• Handle telephone and face-to-face inquiries with efficiency, effectiveness and politeness.
• Utilise booking system software for seminar and meeting rooms.
• Accept and manage deliveries, ensuring timely notifications and onward delivery arrangements.
• Manage the sale and stock control of merchandise, ensuring accurate processing of payments