Receptionist - Wellness Clinic

at  Vitality Way

Opportunity
We are seeking an exceptional permanent full time receptionist to join growing Wellness Clinic and assist in managing front desk at our Algester clinic. This role is for a committed receptionist who is always looking to develop administration skills, explore knowledge on allied health services we offer, and is eager to take on new and exciting challenges. You shall have great people skills, fantastic communication and enjoy working as part of a dynamic team, and having a laugh and banter in our vibrant culture.
About Us
We are a well-established, multi-modal and progressive pain management practice known for delivering excellent patient outcomes in a fun and friendly environment. We have clinics in Springwood and Algester. With over 7 years of history we are continuing to expand due to our unique outcome based approach, followers amongst patients, medical referrers and strong networks, and an excellent community reputation. Other allied health services we offer as part of pain management treatment include Physiotherapy, Dietetics, Counselling, Homeopathy, Clinical Pilates and Therapeutic Yoga.
We are committed to helping all of our team to reach their potential professionally and personally and provide all the support necessary for you to reach your goals in a caring, fun and supportive environment.

Skills Required

• Excellent communication skills and a passion to assist clients
• Ability to learn and adaptive to change environment
• Competency in Microsoft Office and cloud based programs
• Reliability and Flexibility in employment hours
• Prior experience in reception/administration tasks
• Effective multi-tasking, prioritising and time management skills

Responsibilities

• Assist in developing and implementing new practice procedures and policies
• Greet and liaise with patients in a professional and friendly manner
• Onboard new clients, prepare their files and compile reports
• Liaise with health care providers, Medicare, insurance companies and private health funds
• Manage appointments and prioritise time efficiency
• Maintain client records and treatment plans
• Process payments and health fund claims

Preferred Criteria

• Preferred graduate or University student currently enrolled in allied health course preferably Physiotherapy or Exercise Physiology.

Work Remotely

• No

Job Types: Full-time, Permanent
Pay: $18.00 – $27.00 per hour

Schedule:

• Monday to Friday

Experience:

• customer service: 1 year (Preferred)

Work Location: In perso

• Assist in developing and implementing new practice procedures and policies
• Greet and liaise with patients in a professional and friendly manner
• Onboard new clients, prepare their files and compile reports
• Liaise with health care providers, Medicare, insurance companies and private health funds
• Manage appointments and prioritise time efficiency
• Maintain client records and treatment plans
• Process payments and health fund claim