Receptionist With Aesthetic Clinic Experience

at  Ontime Group

Ontime Group is seeking a skilled and personable Receptionist with experience in an aesthetic clinic to join our dedicated team. This role is essential in providing a high level of customer service and administrative support while ensuring a warm and inviting atmosphere for our clients.

REQUIREMENTS

• Previous experience as a Receptionist in an aesthetic clinic is required
• Strong interpersonal and communication skills
• Customer-focused with a positive attitude
• Proficient in appointment scheduling and managing clinic calendars
• Familiarity with electronic medical record systems and office software
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks efficiently in a fast-paced environment
• Professional demeanor and appearance
• Fluency in English; additional languages are a plus

• Greet and welcome clients in a friendly and professional manner
• Manage incoming calls, schedule appointments, and organize the clinic’s daily calendar
• Provide clients with detailed information about aesthetic services and procedures offered
• Assist clients with check-in, ensure proper documentation is completed, and update client records
• Maintain a clean and organized reception area, contributing to a welcoming environment
• Handle billing inquiries, process payments, and assist with insurance verification as required
• Coordinate with staff to ensure a seamless flow of operations and client appointments
• Respond to client inquiries and resolve issues promptly and tactfully