Receptionist with Wellness Clinic in Dubai

at  Ontime Group

Ontime Group is seeking a dynamic and experienced Receptionist to join our Wellness Clinic in Dubai. In this pivotal role, you will be the first point of contact for our clients, providing top-notch customer service and ensuring a welcoming atmosphere that reflects our commitment to wellness and care.

REQUIREMENTS

• Previous experience as a Receptionist in a wellness clinic or similar environment
• Strong communication and interpersonal skills
• Excellent customer service and problem-solving abilities
• Experience with appointment scheduling and managing calendars
• Proficient with computer software and electronic health records
• Strong organizational skills and attention to detail
• Ability to multitask and thrive in a fast-paced environment
• Professional appearance and friendly demeanor
• Fluency in English; additional languages are an advantage

• Greet and assist clients in a welcoming and professional manner
• Manage phone calls, schedule appointments, and organize the clinic’s calendar
• Provide information about wellness services and programs offered at the clinic
• Assist with client check-ins, including form completion and updating records
• Ensure the reception and waiting areas are clean and inviting
• Handle billing, payment processing, and insurance verification as needed
• Coordinate with clinic staff to ensure smooth operation and enhance client experience
• Address client inquiries and concerns promptly and professionally