Receptionist

at  Wyre Forest Health Partnership

Receptionist Duties Ensure that all patients and visitors at reception and telephone callers to the practice are greeted professionally and politely. Answer all incoming phone calls from patients and other healthcare professionals, divert them as appropriate and/or take messages. Deal with administrative queries and requests from patients and act as liaison with the clinicians as necessary. Make/cancel/rearrange appointments via the clinical system.
Support and assist clinicians as required. Deal with requests and completed medical reports. Including the receipts of fees for suchreports. Keeping tidy the workspace and waiting area.
Open premises of a morning; set the alarm and lock premises of a night time. Clerical Duties Ensure that repeat prescriptions are done accurately and efficiently following a protocol. Data entry of new and temporary registrations and relevant patient information. Scan all patient information in computerised record i.e.
medical documents, hospital reports and letters as necessary. Retrieve paper notes from storage unit as required. Photocopy documents as required. Deal with referrals to primary and secondary care.
Action tasks set by clinicians via the clinical systems and email

Please refer the Job description for details