Receptionist - Yallaroo

at  Lutheran Aged Care Albury

Are you looking to join a friendly and dedicated team who is committed and supported? Are you looking to make a difference to people in our care? Then you should apply for this role. Please note that it is a requirement that staff working in a residential aged care environment, be fully vaccinated against COVID-19 at time of commencing employment.
Receptionist
Our Yallaroo aged care facility in Albury welcomes applications for the role of Receptionist.

As the first person to greet all visitors in person or by phone, this role is key to providing exceptional customer service and creating a welcoming environment. You will liaise with and follow up on enquiries and calls from residents, family members, visitors and staff alike. The receptionist is also responsible for:

• answering phone enquires promptly and provide information or direct the enquiry as necessary
• ensuring the reception area is kept in a professional and tidy manner
• maintaining information booklets and agreements as required
• collating and prepare general information as requested by managers or residents
• maintain office equipment and performing general administrative tasks including managing petty cash floats/balances
• support the broader administrative team with back up assistance as needed

THE SUCCESSFUL CANDIDATE FOR THIS ROLE WILL:

• have exceptional people skills; ability to develop and maintain relationships
• possess prior experience in reception and or similar administrative roles
• have the ability to communicate at all levels - oral and written
• be organised and the ability to manage competing priorities and information
• have intermediate to advanced computer skills (Microsoft suite - Word, Excel)
  Whilst experience in aged care is not required, the commitment to making a difference to the lives of our residents and their families is a key success factor in this role.
  The hours for this role are 37.5 per week.
  In applying for this role, please include a current resume along with a cover letter.
  Lutheran Aged Care Albury has been looking after people in the Albury area since 1959. We are committed to service excellence and care for people. inspired by our values. We are an Equal Opportunity Employer who employ people based on their merits and passion for caregiving

As the first person to greet all visitors in person or by phone, this role is key to providing exceptional customer service and creating a welcoming environment. You will liaise with and follow up on enquiries and calls from residents, family members, visitors and staff alike. The receptionist is also responsible for:

• answering phone enquires promptly and provide information or direct the enquiry as necessary
• ensuring the reception area is kept in a professional and tidy manner
• maintaining information booklets and agreements as required
• collating and prepare general information as requested by managers or residents
• maintain office equipment and performing general administrative tasks including managing petty cash floats/balances
• support the broader administrative team with back up assistance as neede