Receptionist

at  YMCA Dublin

JOB DESCRIPTION

YMCA Dublin has been working with young people in Dublin’s Inner City for 170 years. We run
programmes in youth work, education, family support, community childcare and community employment.
To support our services, we run two social enterprises – Dublin YMCA Gym in Aungier Street and
Sandymount, and YMCA Childcare in Aungier Street.
The Receptionist is responsible for providing secretarial, clerical and administrative support in order to
ensure that services are provided in an effective and efficient manner.
This is a Community Employment Scheme position working 19.5hrs per week. Requiring 3 shifts per

• To take bookings and monies and to reconcile cash with bookings at the end of the day.
• To control entry into the YMCA.
• To be responsible for the safe handling, administration and storage of all financial transactions.
• To be responsible for the efficient and accurate operation of the computer based booking system.
• To provide a first line of communication for enquiries, complaints and messages.
• To provide information and advice wherever possible on YMCA activities and services.
• To liaise with the management team in order to seek consistent improvements in efficiency and

customer service.

• To attend team meetings and staff training sessions as required.
• To be knowledgeable of the different services within the organisation.
• General administrative and clerical support.
• Upselling of YMCA Childcare, Gym Membership and Room Rentals.
• Process orders, forms, applications and requests.
• Communicate and coordinate with internal departments.
• As a term of employment, you may be required to undertake such other duties and hours of work