Records Clerk I - Criminal Customer Service DC 1242

at  Pasco County Clerk Comptroller

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. A qualified teammate or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act. Veterans’ Preference and Priority will be given to eligible veterans and their spouses in accordance with Chapter 295.065 and Chapter 295.07 of the Florida Statutes and Florida Administrative Code Chapter 55-A7 with respect to Veterans’ Preference in appointment, retention, and promotion. Effective July 1, 2021, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements. Since every duty associated with this position may not be described herein, teammates may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were written in this job description.

GENERAL DESCRIPTION

Under general supervision perform clerical work requiring application of various work methods, procedures, policies, practices and departmental functions related to the processing of documents and files. Career Progression is available from Levels I through IV. For new hire initial placement, this position is historically filled at a Level I. In some cases, an applicant’s knowledge, skills, abilities, and education may qualify him/her for consideration to start at a higher level at the discretion of the Clerk & Comptroller. Active teammates in this position have the opportunity to progress to higher levels.

TYPICAL QUALIFICATIONS AND MINIMUM QUALIFICATIONS

Verifiable, related work experience may be substituted in lieu of postsecondary educational requirements if a candidate is otherwise qualified for the position. Related work experience may not substitute for any required licensure, certification, or registration required for the position. Substitution of postsecondary educational requirements is authorized as follows:

• Graduation from high school or possession of an accredited equivalency diploma AND the ability to pass skills tests such as typing, spelling, grammar, and math, OR;
• Graduation from high school or possession of an accredited equivalency diploma AND one (1) year of clerical experience preferably with a government entity AND the ability to pass skills tests such as typing, spelling, grammar, and math within one (1 ) year

Some positions require the ability to lift boxes that may weigh up to fifty (50) pounds. Ability to push and pull a handcart or dolly loaded with an average of 8 to 12 boxes that may weigh up to 50 pounds each.
Position has no supervisory responsibility, but may train teammates.
Valid identification to legally work in the United States is required.

SUPPLEMENTAL INFORMATION AND KNOWLEDGE, SKILLS AND ABILITIES

Live and advocate our commitment to the Organization’s vision, mission, and values.
Must have knowledge of office procedures, business English, spelling and arithmetic.
Work is performed primarily indoors at one or more of our office locations in Dade City and/or New Port Richey. Travel may be required. A valid driver’s license is required to operate a Clerk vehicle.
Ability to learn laws, rules and regulations as they relate to area of assigned responsibility. Ability to learn legal terminology, definitions and numerous codes and abbreviations.
Ability to carry out complex oral and written instructions with speed and accuracy. Ability to work with details and perform mathematical calculations. Accuracy is required in the compilation of fees and codes for cash register transactions.
Ability to use various equipment and programs which may include any of the following: personal computer (PC), Microsoft Office applications, calculator, cash register, plat copy machine, microfilm reader/printer, microfiche, photocopier, FAX transmitting machine, and scanner.
Ability to establish and maintain an effective working relationship with co-workers, general public, title companies, businesses, governmental agencies and attorneys, judges, and passport agency employees.
Ability to work with confidential and/or sensitive data, interpret and comply with state and federal guidelines as well as legal advice restrictions for the Clerk & Comptroller’s office.
Ability to meet the public and effectively address their needs in a courteous, tactful, professional manner. Possess the ability to cope with customers in impromptu situations.
Ability to sit or stand for extended periods of time, while concentrating on repetitious or complex tasks. Ability to work within time constraints and workload surges. Ability to work in a fast paced environment with frequent interruptions while maintaining speed and accuracy.
Position and duty location may vary between East and West side of the County based on workload.
Current employees may receive preference.
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief to equalize peak work periods or otherwise to balance the workload.

Perform any combination of the following duties according to assigned area of responsibility:

• Provide customer assistance to individuals requesting non-technical information.
• Receive documents for filing; verify, classify, sort, and process according to departmental policies and procedures.
• Perform cashiering functions as needed.
• Provide courteous, professional customer service.
• Generate correspondence, notices and reports according to established policies, practices of assigned area.
• Conduct research of records/files for information, redacting, retentions, or destruction related to assigned area.
• Scan/image and index documents according to departmental procedures.
• Prepare meeting agendas or packets of related information.
• Will attend meetings and take minutes. Some meetings will require an adjustment to normal work hours to attend early morning or evening meetings. Travel between New Port Richey and Dade City is required as needed.
• Perform other duties as required.