RECORDS MANAGER

at  State of Arizona

DEPARTMENT OF CHILD SAFETY

The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

• Supervises, directs, monitors, trains and evaluates the work performance of subordinate staff. Ensures the oversight of quality assurance on redaction of records produced by unit. Ensures staff maintain a caseload and completes research in systems regarding child maltreatment records, in addition to redacting the documents.
• Oversees the intake, redaction and timely uploading redacting documents to JAX (Maricopa Court System) of 5 day disclosures. Manages, tracks, and plans work-flow and how the unit will perform the production of records and release to requesters. Manages/reviews tracking system of redacted and high profile requests.
• Receives and monitors requests for confidential DCS history. Determines who is authorized to receive the information per federal and state law, as well as DCS policy. Researches database for prior child maltreatment history. Works with County Attorney offices to ensure release of any
• DCS records does not present a material harm to criminal investigations and/or prosecution.
• In collaboration with the manager and administrator, works with system partners (courts, attorneys, AGO, etc.) to address systemic issues that arise in the production of records.
• Responds to the general public and media regarding DCS records requests, including explaining the process to request confidential information, who is eligible to receive DCS records, what additional information is needed, and resolving issues for difficult clients or complex issues. Redacts highly confidential information as appropriate.
• Under the direction of the Manager, the position is also responsible for drafting the appropriate policies and procedures for the Department as they relate to the various functions or the unit.
• Meets regularly with other DCS units to assess record request needs and provide recommendations on the redaction and release of records.
• Conducts unit meetings, huddle boards, monthly one-on-ones, and updates MAP for all subordinate staff.
• Other duties as assigned as related to the position