Recoveries Consultant - Auckland, New Zealand

at  McLarens Global

At McLarens “We help make tomorrow a better day…today”. At the time when people need to call on their insurance, we are often the difference that enables them to get on with their lives and move forward.

ALL ABOUT YOU

• Are you seeking a role where your exceptional customer service, communication, and negotiation skills can make a significant impact on people’s lives?
• Can you work independently with a keen eye for accuracy and detail, while also enjoying a fun work environment and contributing to a fantastic team culture?
• Do you have experience in recoveries and a proven track record of successfully resolving claims with a diverse range of customers and suppliers?
• Are you tech-savvy, proficient with various software, and ready to hit the ground running?

Based in our vibrant and newly refurbished Auckland CBD office, we are looking for an experienced, proficient and highly organised recoveries consultant with the required knowledge and attitude to effectively handle a range of recovery activities relating to motor vehicle claims. The role includes:

• Monitoring and executing recovery of third-party instalments, along with setting up repayment pans
• Monitoring and executing recovery of unpaid premium from car dealers
• Monitoring and executing demands; liaise with third parties and key stakeholders around hold liable letters and final demands.
• Review, investigate and prepare cases for disputes tribunal, liaise with key stakeholders and attend hearings and appeals.

To be successful in this role, you will be energetic, positive and keen to learn. It is desired that you have previous experience with recoveries, particularly relating to motor vehicles, however, it will be your attitude that will make you truly successful.