Recoveries Officer - Insurance

at  Recoveriescorp

MCC, Victoria, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Oct, 2024Not Specified29 Jul, 2024N/AGood communication skillsNoNo
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Description:

Job no: 493088
Work type: Full-time
Location: Melbourne CBD
Categories: Collections
Working as a Recoveries Officer in our Insurance team, you will be the front line of our operations with the responsibility of connecting and engaging with our customers. You will deliver high levels of customer service to provide tailored repayment solutions based on the customers unique situation.

Responsibilities:

  • Manage inbound & outbound customer calls
  • Investigate, identify and establish customers financial situation
  • Liase with relevant parties
  • Provide tailored payment solutions
  • Action interaction file notes for every call
  • Adhere to compliance frameworks


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Banking / Insurance

Customer Service

Graduate

Proficient

1

Melbourne City Centre VIC, Australia