Recovery Care Coordinator

at  Patriot Enterprises LLC

RECOVERY CARE COORDINATORS (RCCS)

The Air Force Wounded Warrior (AFW2) Program works with the Air Force Survivor Assistance Program, Airman & Family Readiness Centers, and the Air Force Medical Service to provide concentrated non-medical care and support for combat wounded, ill and injured Airmen (and their families) as they recover and transition back to duty or into civilian life.

REQUIRED SKILLS/QUALIFICATIONS:

• Experience in care coordination/case management.
• Excellent organization and communication skills.
• Interpersonal skills with the ability to work with multiple agencies to accomplish project objectives.
• MS Office Proficiency and experience with Database Systems.
• Frequent travel is required.
• Must be a US Citizen
• Must be able to pass a background check

REQUIRED EDUCATION LEVEL:

• Bachelor’s degree in behavioral or social science, with a preferred emphasis in case management or social work from an accredited US based university; and three years of experience in case management or social work.

ADDITIONAL SKILLS/QUALIFICATIONS DESIRED:

• RCCs must have strong analytical, communication, organizational, and interpersonal skills and can work effectively across multiple agencies.
• Previous active duty military experience or experience working with Service members or veterans preferred.

• Provides direct advocacy to support RSMs and their families to ensure all needs are met through the coordination of services and resources from both governmental and non-governmental agencies.
• Inputs and updates all Recovering Service Member (RSM) case data in the case database and provide monthly status updates on active cases.
• Assists with issues related to health care, benefits, pay, entitlements, legal and medical and physical evaluation boards.
• Collaborates with the Department of Defense (DOD), Veterans Affairs (VA), and non-governmental organizations to provide maximum benefits for the Wounded Warrior and their families.
• Communicates with a multidisciplinary team throughout the continuum of care.
• Aids and guides on all potentially high visibility issues that may arise as it relates to RSM.
• Ensures all Comprehensive Recovery Plans (CRP) are developed and updated in accordance with the regulations.
• Collects productivity and performance data.