Recovery Claims Handler

at  Gallagher

Introduction:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You’ll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:
We are currently seeking a highly motivated individual to join our dynamic team as a Recovery Claims Handler. You’ll be responsible for efficiently managing a caseload of claims, ensuring timely resolution and exceptional client service. This is an excellent opportunity for someone who thrives in a fast-paced environment and has a strong attention to detail.

How you’ll make an impact:

• Open claims on the office case management system and conduct initial enquiries.
• Communicate with third parties and third-party insurers through letters of claim, telephone calls, and correspondence negotiations to achieve swift settlement.
• Issue court proceedings when necessary and manage litigated claims until settlement or conclusion.
• Ensure full compliance with all office protocols, client service level agreements, and client “key performance indicators” for all claims handled independently.
• Maintain 100% data integrity compliance on the office case management system for all own handled claims.
• Adhere to all financial transactions and Solicitors Accounts Rules to ensure full compliance.
• Identify and maximize fee earning opportunities while prioritizing client recoveries.

About you:

• Strong knowledge of claims handling processes and procedures.
• Excellent negotiation and communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Attention to detail and ability to prioritize tasks effectively.
• Proficient in using case management systems and other relevant software.
• Familiarity with financial transactions and Solicitors Accounts Rules.

Compensation and benefits:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Please refer the Job description for details