Recovery Manager

at  MKOBO MICROFINANCE BANK

MKOBO is a fully licensed Microfinance bank by the Central Bank of Nigeria (CBN) in Lagos, Nigeria. MKOBO was conceived to help solve consumers’ need for access to short-term emergency credit. Our goal is to provide access to short term unsecured loans, which is easily accessible. We cater to the demography currently undeserved by the Commercial banks in our aim to help increase financial inclusion of the Nigerian population.
We are recruiting to fill the position below:

QUALIFICATIONS AND EXPERIENCE

• Candidates should possess an HND or Degree from any reputable University or Polytechnic.
• Must have 3-4 years of working experience in Loan and Debt Recovery service.
• Hands-on experience working in a Microfinance and/or FINTECH space
• Strong planning, organizational and time management abilities
• Experience in database Management.

Must have skills:

• Good analytical skills
• Excellent negotiation skills
• High-level influencing and interpersonal skills
• Excellent critical thinking and solution-oriented
• Must be street savvy and conversant with Lagos envi
• Must be efficient in follow up for Debt repayment
• Good knowledge of Credit Portfolio monitoring activities.

• Follow up with major debtors to resolve Loan repayment challenges before default.
• Ensure and enforce repossession/recovery of Assets and properties of defaulting Loan
• Monitor Loan Portfolio of the Bank for the purpose of resolving issues with NPL (Non Performing Loans) and scaling down the overall Portfolio at Risk of the Bank.
• Carry out regular calls, site and follow up visits, to implement remedial strategies and action plans agreed with the Team Lead.
• Raise and tender Demand Notices to defaulting customers of the Bank
• Provide progress reports on interactions with Loan Customers in respect of Loan repayment status.
• Monitor and obtain background information and feedback on all accounts assigned to the Assets & Recovery Agencies to ensure Accounts allocated to them are fully recovered.
• Monitoring and recovery of past due and expired Loans in the Bank.
• Preparation and recommendation of strategies for recoveries on major assigned accounts to the management.
• Negotiation of suitable repayment plans with defaulting Customers who are willing but unable fully repay their past due obligations in one instalment.
• Expand and maintain the customer base of the firms debt recovery team
• Have an appropriate level of knowledge of all clients’ business, background and circumstances and fully understand the client requirements.
• Issue County Court judgments, prepare and issue Statutory Demands, as well as enforcing money judgments outside of jurisdiction and bankruptcy petitions, winding up petitions and applications for carriage.
• Maintain high standards of financial management and record keeping.
• Maintain up to date knowledge and understanding of appropriate regulations and internal policies and procedures in relation to debt recovery.