Recruiter - Business

at  TravelPerk

ABOUT US

We’re TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel.
Our aim is to revolutionise the $1.3 trillion business travel market by combining an unrivalled choice of travel options with a powerful booking and management platform and access to 24/7 customer support we’ve become the leading all-in-one travel management solution.
Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1200 people in 9 offices across Europe and North America. In 2022 we became a ‘unicorn’ and in 2024 we raised $104 million in additional investment, with a total valuation of $1.4 billion.
We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.
These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to supercharge their corporate travel.

WE ARE SEEKING AN EXPERIENCED RECRUITER TO JOIN OUR TALENT ACQUISITION TEAM ON A 6-MONTH FIXED-TERM CONTRACT. THIS ROLE IS 100% OFFICE-BASED IN BIRMINGHAM, FOCUSING ON HIRING TOP TALENT FOR OUR CUSTOMER CARE TEAM AND IMPLEMENTING TAILORED RECRUITMENT STRATEGIES FOR THE LOCAL MARKET.

Although based in Birmingham, you will work closely with our global team, headquartered in Barcelona. You’ll collaborate across departments, ensuring our hiring efforts align with the company’s broader strategic goals and contribute to driving business success.

WHAT WILL YOU BE DOING

• Manage end-to-end recruitment for customer care roles, from sourcing and screening candidates to coordinating interviews and extending offers.
• Develop and implement localised recruitment strategies tailored to the Birmingham market, ensuring we attract the best customer care talent.
• Proactively source and engage talent through various channels, including job boards, social media, recruitment agencies, and networking.
• Work closely with hiring managers to understand the requirements for customer care roles, ensuring a smooth and efficient hiring process.
• Coordinate with recruitment agencies as needed, ensuring they are aligned with our hiring goals and standards.
• Contribute to employer branding initiatives and job advertising strategies to increase our visibility and attractiveness in the Birmingham talent market.
• Provide a positive candidate experience, ensuring timely communication and feedback throughout recruitment.
• Track and analyse recruitment metrics to monitor hiring progress, report insights to hiring managers, and make data-driven decisions to optimise recruitment processes..

Proven recruitment success within agency and in-house settings, strongly emphasising customer care or high-volume roles. Strong understanding of the Birmingham talent market, particularly in sourcing top talent for customer care positions.

• Proven track record of successfully sourcing and attracting candidates through various channels, including LinkedIn, job boards, and recruitment agencies.
• Excellent verbal and written communication skills, with the ability to foster strong relationships with candidates and internal stakeholders.
• Highly detail-oriented and skilled at managing multiple roles and deadlines in a fast-paced environment.
• Ability to adjust to a dynamic and fast-growing company’s evolving priorities and recruitment needs.
• Skilled at anticipating challenges and providing solutions to improve recruitment outcomes