Recruiting Operations & Coordination Associate

at  Front

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Y Combinator’s list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area, Inc. Magazine’s 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best workplaces for Millennials 2022 list.
We are looking for an organized and detail-oriented Recruiting Coordinator to join our team. In this role, you will support our talent acquisition process by coordinating recruitment activities and ensuring a smooth and efficient hiring process for EMEA, LATAM, and AMER. You will work closely with hiring managers, HR, talent, and candidates. The ideal candidate will have excellent organizational skills, strong communication abilities, and a passion for helping others find their perfect job.

COORDINATION & OPERATIONS

• Schedule and coordinate interviews between candidates and hiring managers.
• Manage and track job postings across various job boards and company website.
• Assist in the creation and posting of job descriptions.
• Ensure a positive candidate experience throughout the recruitment process.
• Maintain, improve, and update applicant tracking systems (ATS).
• Coordinate candidate travel arrangements and reimbursements as needed.
• Facilitate communication between candidates and the hiring team.
• Identify opportunities for improving recruitment processes and candidate experience
• Assist in developing and maintaining recruitment metrics and reports
• Ensure compliance with company policies and legal requirements.
• Maintain accurate and up-to-date recruitment records and documentation.
• Assist in preparing offer letters and employment contracts