Recruitment Administrator

at  ZSL

ABOUT YOU

• Previous experience in delivering high-quality administrative roles, preferably within a Recruitment, HR, or people-focused team.
• Previous experience of using applicant tracking systems to manage the recruitment cycle (Eploy or iTrent would be an advantage)
• Experience in handling confidential employee data in line with GDPR standards
• Able to liaise effectively with candidates and managers across ZSL through excellent written and oral communication
• Able to problem solve and seek efficiency and effectiveness in every-day administrative tasks and processes within the team
• Good understanding of basic UK employment legislation, HR best practice, and regulations and able to guide or signpost accordingly
• We prioritise seeing the people we support. This post is a hybrid role, which requires at least two days per week in our office location at Regent’s Park with occasional visits to our Whipsnade office.
  This role is subject to standard pre-employment checks, including the candidate’s right to work in the UK.
  We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.

ABOUT US

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.

PURPOSE OF THE ROLE

ZSL have an exciting opportunity for a strong Recruitment administrator interested to move to an international conservation charity, supporting hiring managers across our two conservation zoos sites, Institute of Zoology, and our global conservation hubs to deliver the best experience to candidates.
The purpose of the role is to support hiring managers and candidates in all aspect of recruitment by contributing to the administrative processes behind our procedures and policies.
In this varied role, every day is different. With a focus on maintaining great candidate and hiring manager experience, attracting and sourcing talent, supporting hiring managers through full recruitment cycles and working with a wide reaching stakeholder group in the UK and Globally.

KEY RESPONSIBILITIES:

• Act as the first point of contact for general candidate and manager queries by monitoring the shared recruitment inbox and responding efficiently to queries with signposting and guidance on reasonable adjustments, references, jobs, and applicant tracking system access.
• Contribute to the development of recruitment procedures and practices through sharing experience and lessons learnt on current practice and by continually looking to make systems more effective and efficient
• Administer and maintain the recruitment cycle efficiently and effectively, ensuring that information is accurate and to the highest standards
• Collaborate with hiring managers to process role adverts, including creating engaging adverts ensuring all information is accurate, and advertising the positions on job boards as required
• Advise hiring managers on recruitment best practice using ZSL policy and procedure
• Provide 1:1 support to train and coach managers on the use of applicant tracking system, recruitment practises, safe and fair recruitment