Referral and Insurance Verification Specialist

at  Hampton Roads Otolaryngology Assoc

Description:

Referral and Insurance Verification Specialist Job Description

• Verify insurance eligibility for scheduled appointments.
• Track and maintain insurance referrals to ensure continuity of care.
• Answer patient inquiries regarding their account balances.
• Process payments on behalf of patients.
• Verify benefits and coverage for services.
• Resolve billing inconsistencies and errors.
• Provide pricing to self-pay patients.
• Maintain confidentiality by adhering to all HIPAA guidelines/regulations.
• Other duties as assigned.

Requirements:

• High School Diploma or equivalent
• Previous experience in medical billing/collections REQUIRED
• Must possess knowledge of Explanation of Benefits (also known as EOBs, remittances, etc.) with an understanding of copays, coinsurance, deductibles, and denial codes.
• Attention to detail and ability to work independently
• Proficient customer service skills
• The ability to multi-task in a high volume, fast-paced environment
• Working knowledge of MS Office

Please refer the Job description for details