Referral Coordinator - IPS Programs (97727)

at  Kingston Health Sciences Centre

The Referral Coordinator is a member of an 11-person team with the primary responsibility of maintaining an integrated referral and appointment system for patients from the Weeneebayko Area. This involves receiving, prioritizing and forwarding referrals as well as coordinating, cancelling and rebooking appointments. The Referral Coordinator is also involved in the coordination of transportation on the Weeneebayko Charter and administrative duties related to med-evacs, ground transportation and escorts.
The Referral Coordinator fulfills her/his responsibilities in a manner, which reflects in the mission and values of Hotel Dieu and respects the culture of Mushkegowuk people.

BASIC QUALIFICATIONS:

• Two year college diploma and/or equivalent in education and work experience.
• Advanced knowledge of computers (Microsoft Office Word and Excel will be tested)
• 1-3 years in a related position
• Knowledge of medical terminology
• Proven ability to attend work regularly.
• Satisfactory criminal reference check with vulnerable sector search.

DESIRABLE QUALIFICATIONS:

• Good oral and written communication skills
• Ability to work independently and as part of a team
• Excellent attention to detail
• The ability to speak Mushkegowuk Cree is an Asset but is not required.

PHYSICAL REQUIREMENTS:

The applicant must meet the physical demands of this position.

• Maintain an integrated referral and appointment system;
• Coordinate, cancel and rebook outpatient appointments;
• Flight and Ground Transportation Coordination;
• Escort request administration
• Performs other duties as assigned by the Director and Program Manager.

Each employee is accountable for:

• Following safe working practices
• Carrying out duties in a way that embodies the mission and values of Hotel Dieu Hospital
• Working co-operatively with fellow employees and supervisors towards the achievement of the Hospital’s goals and objectives.