Regional Account Manager

at  ABM Industries

The Regional Account Manager (RAM) provides sales leadership for a designated number of strategic accounts. The RAM Partners with key customer management and stakeholders and will identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives with janitorial, the ABM EnhancedClean Program, facility services engineering, and parking management. The RAM will cross-sell other facility services as well and ensure ABM program quality and implementation of contract terms. Financial performance, P&L, and A/R, work order management, and problem resolutions will be the RAM’s responsibility as well. As a leader, the RAM will be required to give dynamic client presentations and updates.

REQUIRED SKILLS:

• Ability to communicate and present effectively to all levels including executive.
• Ability to present to groups.
• Strong knowledge and experience in account management within the facilities services industry.
• Successful track record in selling and/or growing large, complex accounts required.
• Build relationships with existing clients to maintain present sales and to facilitate add-on business and services.
• Represent Company at local or regional conferences or at National meetings and trade organizations.
• Must have the ability to solve problems quickly as well as manage multiple accounts over a large geographic area.
• Proficient in Microsoft Office or related software
  Knowledge of assigned territories

MINIMUM REQUIREMENTS

• Minimum of 5 years of relevant professional experience.
• Bachelor’s degree preferred or equivalent level of professional experience.
• Minimum of 4 years of major account experience.
• Minimum of 2 years of experience in the services sector.
• Ability to travel up to 50%

• Partnering, consulting, advocate, and communicating with key existing client management and internal stakeholders
• Identifying, planning, and executing growth strategies and tactics for existing clients.
• Assist in the retention/re-bid RFP process with current customers.
• Support and assist operations with tracking and recording all escalations within our existing client base.
• Account visitation with operations to identify additional opportunities.
• Presenting information to the client during key meetings and reviews. Facilitate the QBR/CBR process with operations.
• Facilitate internal growth through cross selling and expansion.
• Possess knowledge of ABM full suite of services and capabilities to ensure we are enabling awareness to our customers.
  Expected to meet and exceed fiscal quota.