Regional Branch Manager

at  Schindler

CANDIDATE REQUIREMENTS:

• Degree qualified or equivalent in a relevant technical or business discipline
• Proven track record in managing the customer interface
• Excellent communicator and proven ability to build networks and relationships with internal and external customer base
• Proven experience in a management /leadership role
• Proven experience of P&L responsibility
• Knowledge of the Lift industry or Facilities Management
• Proven technical and commercial awareness as it relates to the lift industry business would be desirable
• SAP experience beneficial

• Direct and manage all day-to-day field operations within the maintenance & repair business units in the region. Meet service, portfolio and repair sales objectives in order to deliver portfolio growth, profitability, efficiency and customer and employee satisfaction
• Responsible for managing all aspects of the EI branch in order to meet EI Branch targets of his/her area of responsibility
• Control the implementation of sales and commercial policy in the branch, according to the established procedures
• Promote, motivate, coordinate and direct the activities of the Branch, to deliver the Schindler objectives of client satisfaction
• Apply the company’s financial policies to all branch activities according to the established procedures and guidelines
• Control expenses optimising optimizing the management of branch purchases and stocks in accordance with the KG policies
• Control the application of the safety and health guidelines
• Coordinate the portfolio and repairs sales’ efforts to ensure that the primary commercial responsibility rests with the Service Leader and that the efforts of the salesman are targeted at growing the business while securing the portfolio and developing the technical expertise of the Service Leaders
• Ensure bottom-up communication in marketing and operational matters to Field Operations
• Actively develop staff (quality, efficiency, customer orientation etc.)
• Analyse root causes for deviations and set up corrective actions
• Control the application of quality and product safety guidelines
• All employees are required to work in accordance with established Company Occupational Health, Safety & Environmental policies and procedures to ensure compliance with current UK legal requirements and Schindler Group safety requirements
• Employees must always comply with Company Health & Safety requirements and set a personal example of safe behaviourEmployees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to Schindler Ltd occupational health and safety management system