Regional Coach/Regional Manager

at  FYidoctors

Reporting to the Director of Western Canada, the Regional Coach/Regional Manager will be responsible to oversee and provide leadership and coaching to a group of optometry practices, in British Clolumbia.
Ideally seeking a candidate located in Okanagan.

• Contributing to consistent, high quality patient experiences in a multi-unit, cross-functional environment encompassing retail, manufacturing/lab, and doctor services in order to deliver the key results of the organization
• Preparing the organization for quality improvement by advising on activities such as team building, interpersonal communications, meeting facilitation, and coaching and leadership skills.
• Providing effective on-the-job training and guidance to team members, making use of company-provided programs. Deliver clear, motivating, and constructive feedback in a timely manner.
• Analyzing store financial data and make recommendations for improvement to a practice’s retail business and profitability.
• Ensuring consistent campaigns and communications across consumer engagement points. Reinforce the vision and brand initiatives of FYidoctors across all touch points.
• Coaching employees to better understand how their practice can continuously improve, observing practice operations and opportunities for change. Help practices to collect and use data to assess the effectiveness of certain activities.
• Helping practices to plan for and manage change by setting goals, strategizing, and problem solving, and assist by providing tools and support through challenging situations.
• Driving strategic growth and revenue with a strong regional focus.