Regional Director of Operations

at  Lifetimes Living Ltd Partnership

Lifetimes Living Inc. (LLI) operates thirteen (13) retirement communities across Ontario. We are seeking individuals who share our values and have a passion for making a difference. If you have a strong moral compass, are committed to teamwork, and are looking for meaningful work that will make a real impact, join our team today!
As a Regional Director of Operations, you will provide overall guidance, support, and supervision to the management teams within your region to ensure operations are conducted in a business-like, prudent, and cost-efficient manner, in compliance with all applicable statutes, regulations, and governmental requirements.

QUALIFICATIONS:

The qualifications needed to join our family are as follows:

• Post-secondary education,
• Minimum of 7-10 years of leadership experience, preferably in the senior living industry, hotel, or hospitality sector, with multi-unit operational oversight,
• Strong grasp of retirement residence operations, regulatory compliance, and financial management,
• Proven experience with labor relations, including collective agreement negotiations,
• Excellent written and verbal communication skills,
• Knowledge of budgeting, financial analysis, and resource management,
• Ability to embrace various skills from the team to maximize the potential to enhance the well-being of all individuals,
• Ability to lead and motivate a team, fostering career growth and innovation,
• A clear vulnerable sector screen, TB results no older than 6 months, and proof of flu shot,
• Must possess a valid Ontario Driver’s License, reliable transportation, and have the ability to travel within Ontario

• Oversee daily operations of retirement homes within the region, ensuring that corporate standards and guidelines are followed,
• Assist the communities with creating and executing business and marketing plans, and operational budgets, and introduce interventions as needed,
• Mentor with the Vice President of Operations on labour relations, including disciplines, grievances, mediation, and arbitration,
• Assist with the negotiation of collective agreements and provide guidance to General Managers on labor issues,
• Participate in external committees, such as Local Health Integration Networks and Community Care Access Centres, to align our services with broader healthcare initiatives,
• Collaborate with the Director of Finance and Director of Clinical Services to monitor financial performance, ensuring adherence to budgets,
• Provide support to General Managers and site managers in achieving occupancy goals, conducting regular site visits to ensure the physical well-being of the residences,
• Identify potential liability issues and collaborate with senior staff to minimize risks,
• Inspire and empower team members, creating a work environment that promotes individual needs over tasks and routines,
• Foster a culture of care that removes hierarchical barriers and encourages collaboration,
• Ensure all legal and regulatory requirements are met while promoting individual rights and reducing risks,
• Demonstrate within the team a relaxed manner while emphasizing people’s individual needs and not tasks and routines while ensuring work requirements are met,
• Seek to remove all potential controlling elements of care cultures and remove all features of a ‘them and us’ care approach,
• Inspire others to be motivated and work with passion, and empower all team members,
• Undertakes and meets all legal requirements within the context of promoting individuals’ rights and measuring/reducing elements of risk,
• Any and all other tasks as assigned