Regional Engineering Nordic – Engineer - III

at  Smiths Group

JOB FUNCTION:

Engineering
About Us
Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.
John Crane is part of Smiths Group, For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.
Connect with us on LinkedIn: John Crane: LinkedIn
Job Description
This is an amazing opportunity reporting to the Technical Manager including key specifications such as product selection, troubleshooting, liaising with Sales and Aftermarket and external customers. This is a critical position to take responsibility for day-to-day technical support to the region, escalating where support is needed.
We are looking for someone, with drive, energy, motivation with knowledge and understanding of mechanical engineering, Computer Aided Designs including effective communication and customer skills.
Join us and we’ll help build your career, offering excellent opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Duties & Responsibilities

• For the Wet Seals, Couplings and Filtration product lines, deliver technical proposals to our Sales and Aftermarket teams and engineered-to-order designs to our Customer Operations teams, on time and to a high standard.
• Working closely with Sales and external customers.
• Support our Sales teams with technical selling, preparing presentations and joining meetings with customers.
• Conduct field troubleshooting, including analysis of problems / recommendation & implementation of appropriate solutions, meeting with customers (together with Sales and Aftermarket) in plant or at customer’s site to resolve satisfactorily.
• Provide technical support to Customer Operations teams located in your region of responsibility.
• Working closely with the Training and Enablement team, provide technical training to employees and customers.
• Completion of project and application engineering request on time within business expectations
• Provides technical solutions to a wide range of difficult problems.
• Contributes to completion of specific programs and projects.

The Individual

• Degree qualified Engineer, BEng, MEng or equivalent, maybe enhanced by professional membership / chartership – e.g. MIMechE, CEng.
• Understands how their design and selection impacts profitability; Considers the commercial landscape during troubleshooting.
• Computer literate in MS Office; MS Outlook; Computer Aided Design; Computational simulation such as FEA, CFD.
• Experienced individual receiving general instructions on routine work and detailed instructions on new projects or assignments.
• Connects customer challenges to innovation.
• Open minded and curious and seeks ways to enhance functional performance.
• Demonstrates passion for results and progress.
• Focuses effort on solutions rather than barriers.
• Meet business expectation on lead time and on time delivery of application engineering and project requests.

Diversity and Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. We have several employee-led Employee Resources Groups (women@work, Black Employees Network, Veterans, Pride Network) providing support, enhancing career development, and contributing to personal development in the work environment and beyond.
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• For the Wet Seals, Couplings and Filtration product lines, deliver technical proposals to our Sales and Aftermarket teams and engineered-to-order designs to our Customer Operations teams, on time and to a high standard.
• Working closely with Sales and external customers.
• Support our Sales teams with technical selling, preparing presentations and joining meetings with customers.
• Conduct field troubleshooting, including analysis of problems / recommendation & implementation of appropriate solutions, meeting with customers (together with Sales and Aftermarket) in plant or at customer’s site to resolve satisfactorily.
• Provide technical support to Customer Operations teams located in your region of responsibility.
• Working closely with the Training and Enablement team, provide technical training to employees and customers.
• Completion of project and application engineering request on time within business expectations
• Provides technical solutions to a wide range of difficult problems.
• Contributes to completion of specific programs and projects