Regional Lead

at  Mindspace

ABOUT MINDSPACE

Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more.

ABOUT THE POSITION

MINDSPACE is looking for a Regional Lead to lead our team in Germany. This full-time position is based in Frankfurt or Düsseldorf, reporting to the General Manager, and entails managing Mindspace Frankfurt and Düsseldorf sites. The position requires managing the local team, sales, customer service, and operations, while serving as a facilitator for interactions with Mindspace HQ in Israel. An ideal candidate will be a team-player with a hefty background in management, and a high drive to get things moving in a fast-paced environment.

EXPERIENCE & MINIMUM QUALIFICATIONS:

• 2+ years experience in managing a team and leading a business unit
• 2+ year of sales and/or customer service
• Experience working in international environment - an advantage
• College degree in Business Management, Economics, Hospitality, Consulting or similar
• MBA - advantage
• Strong verbal and written communication skills
• Proven ability to drive revenue and/or build winning teams
• Fluent English and German

Lead, grow and develop a team of sales, community and operations managers.
Develop and implement profit-driven and cost-effective strategies aligned with building financials, while overseeing in-house expenditures.
Together with the Sales Managers, manage sales efforts & implement solutions to improve business performance in the city.
Accountable for driving the highest levels of member satisfaction.
Accountable for member retention.
Work closely with the Operations Manager to ensure operations run smoothly through Düsseldorf & Frankfurt branches.
Work with local community managers and community associates to ensure high customer satisfaction, and high NPS results.
Be the POC for all corporate matters between the German market & MINDSPACE HQ.
Monitor budgets, collection, KPIs, and market’s performance.
Work closely with various HQ stakeholders, such as HR, Marketing, Legal, Finance etc., in order to make sure goals are met.
Nurture Mindspace’s brand through PR efforts, events, and liaison with the Marketing department
Requirements: