Regional Manager - Environmental Health Team

at  Shield Safety Group

WHO ARE SHIELD SAFETY?

We are a leading Environmental Health consultancy, focussed on making safety simple and we work with a wide range of businesses across Hospitality and Retail. Our clients range from single-site coffee shops and takeaways to supermarkets and pub groups. Basically, anywhere you can eat, drink, sleep or shop in the UK. Some of our well-known clients include Tesco,, Radisson Hotels and KFC. We’re extremely proud of our 95% customer retention rate.
We specialise in providing risk-management services including Food Safety Audits, Health & Safety Audits, Fire Risk Assessments, Consultancy and Training. All delivered by a highly experienced and well-qualified team of Safety Professionals.
We’re also paper-free. Our clever team of Software superstars have developed RiskProof, our cloud-based software and companion app for compliance and risk management. Our super smart modular platform takes risk management to the next level, instantly giving up-to-date information and making reporting the overall safety status a doddle, and we are trusted to protect thousands of leading companies each year. Shield Safety celebrated our 20th birthday this year and we are extremely excited for the future and what’s to come next!

ROLE OVERVIEW

The Regional EHP Manager (REHPM) is responsible for the effective coaching of their team of EHPs, ensuring the team has the necessary training to deliver the work in their area to the required quality standards, on time and in full.
This role is part of the Operations Team and reports into the Divisional EHP Manager (DEHPM).

RESPONSIBILITIES

• Adherence to the company core values.
• Communicating business updates, including company strategy, policy changes, key successes etc.
• Own time management.
• Maintaining personal competency, professional development, accreditation, and CPD.
• Ensuring the correct level of competency within your team.
• Supporting and providing cover for the DEHPMs and other REHPMs when required.
• Undertaking the appropriate customer requirements, for example becoming a Lead Auditor for Tesco
• Attendance of appropriate team meetings including weekly operations meeting, monthly management meetings etc.

You’ll also be responsible for team management, wellbeing, engagement and development, including:

• The well-being, motivation and engagement of your team.
• Supporting the DEHPM to ensure the motivation and engagement strategy for the Audit department is implemented.
• Ensuring the team are competent to deliver the services within their allocated area and their competency is maintained.
• Reducing attrition and increasing the tenure of your team.
• Supporting the recruitment of your team.
• Supporting with induction and training for new starters, evaluating current competencies against requirements for the role for new starter PDPs, and providing training on the use of software and systems.
• Onboarding training and upskilling of EHPs and Senior EHPs.
• Supporting with development and training, including CPD training content for the EHPs and Senior EHPs.
• Supporting with the management of the Graduate EHP training scheme.
• Conducting shadow and quality assurance visits across the whole audit function.
• Supporting and developing the knowledge hub to ensure that the EHP team are suitably informed.
• Advising the team on the opportunities for overtime.