Regional Manager

at  Hazelview Properties

ABOUT THE POSITION

The Regional Manager is responsible for managing the overall Regional operations including leasing, building operations, and capital projects and promoting the Hazelview advantage of being the preferred landlord. The Regional Manager will be responsible for 1,500 or more units with a staff of 50 or more Team Members throughout their Regional portfolios.
They lead in coaching & developing their Regional team, Property Managers, Area Managers and Building Manager throughout their portfolio, and are accountable for driving the financial goals while having all units in their market meet all quality standards. They will also be responsible for building local strategies to manage performance by knowing their Team Members, customers/Residents, markets & communities.
The Regional Manager is responsible for creating and maintaining alignment and collaborative relationships with each of the Business Units in Hazelview Properties, including Quality Assurance, Resident Relations, Sales & Leasing, Facilities Management, In-Suite and Finance teams. It is critical that alongside their Team Members, they respond to and provide accurate and timely information to each of the shared services groups in the organization. Including People Management; Information Technology and Legal.

EDUCATION & EXPERIENCE

• Preferably a Business degree with a major in a real estate discipline
• Minimum 5 years of experience in a senior role
• Real Estate Designation (e.g. CPM) would be an asset
• Proven track record of operating a portfolio at a high level, maximizing revenues and reducing expenses
• Proven sales and leasing skills as well as excellent customer relations skills
• Proven ability to manage a region as an effective business model
• Ability to negotiate with contractors and suppliers to achieve the best pricing
• Strong knowledge of building systems
• Proven ability to manage a team as well as work independently
• Ability to take initiative in order to keep a high occupancy rate
• Proven track record of following through to achieve results
• Proven ability to liaise with people at all levels of an organization
• Strong computer skills including Microsoft Office (Excel, Word) and Yardi would be an asset

QUALIFICATIONS:

• A commitment to “best in Class” Customer Service
• A professional demeanor with strong written and verbal communication skills
• Demonstrates a high degree of integrity, diplomacy, discretion and confidentiality
• Ability to work and act independently using good judgment when assessing difficult situations
• Ability to remain calm and focused in high pressure situations
• Superior organizational and time management skills in order to multi-task/prioritize and work under tight timelines
• Excellent problem-solving capabilities
• Self-motivated individual who is proactive, takes initiative, goal and results oriented and work independently without a lot of direction
• Flexible and adaptable to constantly changing needs within the organization
• Ability to speak other languages is considered an asset.
• Actively championing diversity, equity and inclusion to create an environment of belonging
  Hazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in any aspect of the recruitment process or to perform essential job functions, please let us know. We will work with you to accommodate your needs and in accordance with all applicable legislation. Information related to accommodation requirements will be addressed confidentially.
  Our vision for sustainability is to foster happy, healthy, thriving communities where we operate. We recognize that it is the responsibility of Hazelview to create an inclusive environment that respects the dignity and diversity of all team members. To learn more, please visit the following link: https://www.hazelviewproperties.com/about/sustainability

SKILLS

Required

• Multi-tasking Skills
• Customer Service Skills
• Computer/Technical Skills
• Negotiation skills
• Leadership/Management Skills
• Communication Skills

Please refer the Job description for details