Regional Manager, ReAct Adult Protection Program

at  Vancouver Coastal Health

COME WORK AS A REGIONAL MANAGER, REACT ADULT PROTECTION PROGRAM WITH VANCOUVER COASTAL HEALTH (VCH)!

Vancouver Coastal Health is looking for a Regional Manager to join the ReACT Adult Protection team. Apply today to join our team!

EDUCATION & EXPERIENCE

• Master’s Degree in Social Work, Health Administration or related discipline.
• Five (5) to seven (7) years’ recent, related experience in progressively senior leadership roles leading client relations, statutory compliance and other risk and issues management activities, or an equivalent combination of education, training and experience.

KNOWLEDGE & ABILITIES

• Effectively and proactively coordinates strategies, systems, and processes to reduce risk, minimize and manage client complaints and support statutory compliance, and collaborates with others to improve quality, safety, and statutory compliance for VCH.
• Expertly applies technical and analytical expertise to assess and support risk and situation management activities, and to establish and implement risk management and quality improvement strategies to support the organization.
• Superior communication skills and ability to assist leaders, staff and complainants to resolve complaints.
• Applies superior judgment and political expertise to communicate sensitive information, and effectively persuade and negotiate with a variety of internal and external partners.
• Expertly interprets and implements legal and other regulatory obligations and responsibilities of VCH in the context of relevant legislation, regulations, common law and other changing standards.
• Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.Physical ability to perform the duties of the position.
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Please refer the Job description for details