Regional Manager - Scotland (Part Time, Job Share, Full-Time)

at  Zurich insurance

Location: Scotland - Glasgow office
Closing Date: 24th November 2024
Remuneration: Base salary up to £90,000 depending on experience, plus 12% pension contribution, private health care, 25 holidays with option to increase, car allowance, incentive scheme bonus

WHO WE ARE:

At Zurich, we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.
With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company that is a long-standing player in the insurance industry.
We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.
If you’re interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

BUSINESS RESPONSIBILITIES:

• Leading your team: Lead, develop and motivate a remote team of Account Managers with a focus on understanding and enhancing performance, ensuring appropriate targets are set and managed to achieve success together
• Building solid relationships: Develop strategic customer relationships by establishing rapport and forming strong and lasting relationships with a range of customers, key strategic partners and intermediaries within the public sector. Attending Industry conferences and providing insight from these events to key internal stakeholders to help shape our customer proposition.
• Managing stakeholders: Be responsible for and manage the procurement and tender process for new and renewal business, ensuring all stakeholders remain engaged throughout the process
• Negotiating for success: Navigate complex, multi-layer organisations and effectively negotiate with a variety of stakeholders to influence a positive outcome
• Expanding your internal network: Build and maintain effective relationships with internal stakeholders including the Underwriting, Risk, Engineering and Claims teams
• Scanning the horizon: Identify opportunities and risks associated with changes in the external environment, looking 2-5 years ahead
• Spotting risks: Regularly monitor and evaluate activities to identify potential risks and issues of non-compliance
• Improving our business for our customers, colleagues and shareholders: Identify opportunities to improve processes, policies, systems, products, and services, recommending and implementing changes as appropriate
• Being an active role model: Demonstrate commitment to our corporate values through your behaviour

PEOPLE MANAGEMENT RESPONSIBILITIES:

• Effectively guiding and supporting your team with a focus on coaching and development
• Driving a proactive and inclusive approach to talent management and recruitment across your team
• Leading by example by managing your own personal development and encouraging and supporting others to do the same
• Encouraging a culture of continuous improvement and innovation across your team and wider.

As the ideal candidate for this role, you’ll be able to demonstrate the following skills:

• Customer and relationship skills – you’re able to effectively build and maintain strong relationships with a range of internal and external stakeholders including customers and strategic partners.
• Good business acumen – you understand our risk and insurance environment
• Strong communication and presentation skills – you can negotiate with and influence others
• Effective people management skills – you can engage, motivate, coach, and develop others
• Learning agility – you can learn from your experience and apply the knowledge in new ways, adapting to new circumstances and opportunities
• Problem-solving skills – you’re able to identify current or potential issues, consider solutions and implement them, then follow up by reviewing their effectiveness
• Data Analytic Skills – you can analyse customer and financial data to make informed decisions and are proficient in Microsoft Excel
• Interpersonal Skills – you are innovative, enthusiastic, forward thinking and self-aware.
• Industry Experience – you have proven experience in the Insurance market, ideally within Commercial or Public Sector markets as an account management, underwriting or claims background.
• Professional Qualification – ideally you should at least CII Diploma qualified with a commitment to working towards your Advanced Diploma