Regional Multi Unit Account Manager

at  Gordon Food Service

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here’s a quick glance of who we are and the impact you could have on the food service industry. There’s a seat at our table for you…
A member of the Regional Multi Unit Sales team, develops and serves Regional Multi Unit accounts. As the trusted advisor for a select portfolio of Key Regional customers, maintains and grows relationships, seeks new opportunities, provides direction to administration teams and is the liaison between customers and the divisions. Responsible for contract compliance, sales growth and profitability.
Note: This is a hybrid role. The successful candidate should reside within a commutable distance from the Delta distribution center.
The compensation package for this position ranges from $80,000 to $102,000 on an annual basis.

What We Offer:

• FULL flex benefits program
• Company matching RRSP
• Family culture
• Advancement opportunities
• Profit Sharing
• Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment
• 125-year, family-owned and operated company history

Essential Functions:

• Serves as the primary point of contact for all customer business and account related issues. Coordinates resources to present “one face to the customer.”
• Schedules and facilitates account business reviews and develops action plans to ensure joint account objectives are being met.
• Develops account business plans to include customer and GFS objectives and implementation strategies, and promote the customers and GFS’ stated values and positions, while selling/promoting the GFS brand throughout the customer’s organization.
• Coordinates and communicates strategic account activity and engages senior leadership sponsorship of customers, where appropriate.
• Review monthly reports to ensure contract compliance and profitability.
• Utilize and apply customer profitability and pricing models to negotiate customer agreements.
• Sources new products and initiates product conversions. Looks for category penetration opportunities
• Participate in Customer annual conferences and Tradeshows

Knowledge / Skills / Abilities:

• Bachelor’s Degree in Sales, Marketing or related field is preferred.
• Five or more years of outside sales and customer partnering skills and experience in problem solving, negotiating, presentations and project management.
• Written, verbal, organizational and communication skills as well as problem-solving capabilities.
• Ability to multi-task, prioritize and be able to work independently or within a team environment.
• Customer service and time management skills.
• Negotiation skills and the ability to bring consensus or reconcile differences.
• Knowledge of principles and methods for promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Skill at persuading others to change their minds or behavior.
• Social perceptiveness skills, being aware of others’ reactions and understanding why they react as they do.
• Ability to think creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
• Food service distribution experience is a definite asset.

• Serves as the primary point of contact for all customer business and account related issues. Coordinates resources to present “one face to the customer.”
• Schedules and facilitates account business reviews and develops action plans to ensure joint account objectives are being met.
• Develops account business plans to include customer and GFS objectives and implementation strategies, and promote the customers and GFS’ stated values and positions, while selling/promoting the GFS brand throughout the customer’s organization.
• Coordinates and communicates strategic account activity and engages senior leadership sponsorship of customers, where appropriate.
• Review monthly reports to ensure contract compliance and profitability.
• Utilize and apply customer profitability and pricing models to negotiate customer agreements.
• Sources new products and initiates product conversions. Looks for category penetration opportunities
• Participate in Customer annual conferences and Tradeshow