Regional Officer

at  Department of Government Services

JOB DESCRIPTION

Location: Geelong
Job type: Full time / Ongoing
Organisation: Department of Government Services
Salary: $76,817 - $85,048
Occupation: Regulatory Governance and Compliance
Reference: VG/1838120

ABOUT US

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone’s experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

OTHER REQUIREMENTS

• Tertiary qualifications in commerce, business, law or other related fields are desirable.
• A current Victorian Driver’s Licence is required.
  For specific responsibilities please review the attached position description.
  This position is only open to applicants with relevant rights to work in Australia.

ABOUT THE ROLE

The Regional Officer, will conduct a range of routine and sometimes more complex compliance monitoring activities and inspections as authorised under the Australian Consumer Law and Fair-Trading Act, and other legislation administered by CAV.
Also, the Regional Officer will carry out residential tenancy investigations including rental assessments and non-urgent repairs as delegated under the Residential Tenancies Act.
Further the Regional Officer will perform front line dispute resolution, provide business and community education and lead or coordinate CAV campaign initiatives.
The Regional Officer role is based in the Barwon South West (Geelong Office) and will outreach to other locations across the West Area region including but not limited to Geelong, Ballarat and Warrnambool as required. The West Area incorporates the Barwon South West and Grampians regions.

To be considered for the role, you must be able to demonstrate:

• Experience in compliance and inspection operations including the planning, development and delivery of outreach activities based on business plans and policies.
• Demonstrated experience in the preparation of reports and the drafting of correspondence that provides clear and purposeful communication.
• Ability to develop and maintain productive relations with internal and external key stakeholders.
• Knowledge of, and/or relevant experience in legislative compliance and enforcement activities and CAV relevant legislation, regulations, policies and procedures OR capacity to learn and apply the knowledge, as required.
• A Certificate IV in Government Investigations or equivalent qualification is desirable or be prepared to attain the qualification soon after job commencement