Regional Operations Director - Assisted Living Division

at  Americare

WHO WE ARE:

At Americare we make a difference in the everyday lives of others and we are proud of the work we do. We have created communities that embrace our team members like family. We have a culture of recognition, empowerment and a side of fun. Our senior living communities are places where excellence thrives and that we call home.
Americare has earned certification as a Great Place to Work Certified Company and is on the 2022 Best Workplaces in Aging Services, Great Place to Work® list. We ranked #8 Fortune Best Workplaces in Aging Services™ 2022 for Senior Housing Large.
We provide competitive compensation with annual performance wage rate increases.

POSITION SUMMARY

The Regional Director of Operations (RDO) is responsible for approximately 10 to 15 selected communities within a designated region of the Assisted Living Division. Reports directly to a Vice President of Operations Assisted Living Division. This position is responsible for ensuring operational excellence and modeling Americare culture that demonstrates our RISING Team Values and Hometown Hospitality to meet resident, employee, and fiscal goals/needs. Success will be measured by a combination of metrics focusing on resident care/experience, employee experience, being a good neighbor in the community and financial results. The RDO has direct supervisory responsibility for the Administrators (ADMs) at each of the senior living communities within the assigned region. This position also partners closely with a Regional Sales/ Community Outreach Representative, a Regional Nurse Consultant and an Operations Business Consultant.

POSITION QUALIFICATIONS AND REQUIREMENTS

• A combination of education and experience equivalent to at least an undergraduate degree. At least four (4) years of successful experience in administrative or supervisory position. Experience in multi-site management or as Senior ADM role a plus.
• Knowledge of MO/KS/TN/MS/IL regulations for Assisted Living as determined by region.
• Knowledge of sound administrative procedures and the ability to recruit, train, retain, and direct the work of others.
• Knowledge of sound financial management practices.
• Knowledge of and ability to implement sound and effective sales management.
• Ability to conduct and lead meetings.
• Ability to provide guidance and leadership to administrators.
• Ability to develop leadership and people skills in others through training and acting as a role model in the division.
• Experience in and ability to establish training plans and to execute training for a wide range of individuals with various experience levels- ADM, DON and/or front line.
• Must have current driver’s license and a good driving record.

PHYSICAL REQUIREMENTS

• Ability to travel to each community, the corporate office and meetings by car with air travel as needed.
• Dexterity of upper extremities for ability to use office equipment.
• Lift equipment up to 50 lbs. if needed.

SENSORY REQUIREMENTS

• Auditory
• Ability to work with residents, visitors and staff of each community.
• Telephone or virtual consultations.
• Ability to tolerate different noise levels.
• Visual
• For reading of fine print and numbers.
• Documentation of needed records.
• Visual assessment of buildings and grounds.
• Verbal
• Must be able to communicate effectively with the public, residents, residents’ families, administrators and employees at all levels.:

Please refer the Job description for details