Regional Operations Manager

at  Mad Mex

ABOUT US

At Mad Mex, only the freshest ingredients are used in our recipes, making Australia’s best Baja-style burritos that are so simple you can make them at home. Mad Mex is all about people, and we are committed to building great teams by providing ongoing training to support each individual’s journey to achieve their goals while delivering a great experience for our Amigos. We live our values of Authentic, Connected, Cheeky, Healthy, and Own It every day by having fun and creating an epic culture.

IDEAL CANDIDATE REQUIREMENTS:

• 5+ years experience in multi-site management (preferably 10 or more restaurants) across franchised and corporate locations.
• Familiarity with COGS, COL, EBITDA, and LAM and how to impact and influence these areas.
• Hands-on and dynamic presence in-restaurant with a passion for delivering exceptional customer experiences.
• Track record in developing people through a people pipeline and managing your “bench” plan.
• Experience driving franchise performance through influence, coaching, and engagement.
• Reliable car and a valid driver’s license.

• Train, coach, and support our Corporate Restaurant Managers and Franchise Partners to run successful restaurants.
• Develop and execute marketing strategies that build brand awareness and drive sales.
• Manage P&L for corporately owned restaurants.
• Lead and manage openings of new restaurants in partnership with our support teams.
• Be involved in developing and implementing several projects in addition to fieldwork.