Regional Operations Manager

at  Magnet

Just a kitchen, some might think. But at Magnet, part of the Nobia Group, we recognise its deeper essence. It’s more than a space - it’s the very soul of a home where mornings are greeted, and evenings wind down. It is the place where we connect and unite, share love and memories, recharge and make new ideas come to life. Kitchens set the stage for the stories of tomorrow. Join us in our mission of Designing Kitchens for Life!
Salary - £65,000, plus car or car allowance and private medical insurance.

YOUR SKILLSET FOR PERFORMANCE:

• Proven track record within commercial management in a retail or sales based sector
• Experience of operating at management level in a multi-site environment
• Experienced in the application of performance improvement and management programmes
• Driven to deliver a best in class customer service and to perform against all KPIs including sales, service and efficiency
• Effective leadership skills - able to engage, motivate and develop colleagues at all levels
• Strategic thinker - ability to translate and communicate strategic goals and turn a vision into a practical business plan
• Commercial acumen and ability to execute commercial plans to deliver profitable results
• Demonstrable capability in successfully managing complex issues
• Able to influence and challenge senior level stakeholders in an appropriate manner
• Proactive approach to problem-solving, solution generation and delivering results
• Experience of operating in a challenging and fast paced environment
  If you don’t meet all the requirements above, but feel really excited about the role, don’t be discouraged, we still encourage you to apply. In our recruitment process, we will decide whether there are enough similarities between your skills and ambitions and the skills and competences required for the position.

WHAT YOU’LL BE DOING

Supporting the Head of Operations to deliver against Regional and business objectives, you’ll provide operational direction to Store Teams to ensure sales growth and the delivery of an exceptional, best in class customer experience.
By pro-actively managing business performance, you’ll set clear expectations, coach and support sales colleagues and address underperformance.
Motivating and inspiring teams to deliver exceptional results – building team cohesion and adopting a hands-on approach, you’ll create a high-performance culture recognising high achievers, alongside taking action to address underperformance, when necessary.
Adopting a commercial approach, you will provide operational support in the delivery of strategic change programmes, fostering a culture of continuous improvement. Using data and insights, you’ll also make recommendations for continuous improvement in working practices and the customer journey.

We genuinely want your role within Nobia to be exciting, inspiring and rewarding. We offer you a fast-paced but balanced environment with opportunities for growth, whether that’s vertical or horizontal, and where your voice is heard. You’ll quickly notice how much we value team collaboration, transparency, fun while working and we focus on being an inclusive and great place to work. We are a team that brings our heart to work. And our commitment to quality means working here isn’t just better for you - it’s better for life! Your journey at Nobia also comes with a range of brilliant benefits, like:

• Personal development plan, access to tools and platforms
• A generous discount on our kitchen products
• Attractive Pension Scheme
• Discounts with various retailers
• Access to a Virtual GP
• Cycle to work Scheme
• 23 days holiday rising to 25 days after 5 years service
• Holiday Purchase Scheme
• Private Medical Insuranc