Regional Operations Support Assistant / Administrator

at  EMED Group

We have a fantastic opportunity for a Regional Operational Support Assistant to join our team in Shrewsbury.
In this role, you will be working with the Operational Management Team to support with the administration across the Patient Care west region.
This is a full time position working 40 hours per week across Monday to Friday. Please only apply if you are able to commit to these working hours.

ABOUT US

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required

• Directly responsible for the onboarding process of new starters and record keeping via the Bamboo System.
• Develop and maintain an interview booking calendar for each Operational Site within the WEST to relieve Operational Managers of scheduling interviews.
• Attend weekly calls with the Operational Managers of each contract to provide updates on onboarding progress/people file compliance for upcoming employees and identify barriers to progression.
• Take part in internal and external audit/inspection of services to providing evidence and information to support the process.
• Attend organised training events to maintain knowledge and skills necessary for the role.
• Attend & Note Take for Monthly Management Meetings / Staff Representative Meetings & Governance & Performance Review Meetings.
• Seek advice and support from line manager where necessary.
• General office duties and other assistance should the need arise